SilverShake.com

ABOUT US

Silvershake.com, a pioneer in the world of on-line sterling silver gemstone jewelry, is a multi-national team of creative forces united under one roof with one goal: To provide on-line customers with a safe and pleasurable shopping service, while offering a vast range of quality jewelry products at unsurpassable prices.

Home Of The Silvershake.com Family Gems and jewelry are one of Thailand’s top 10 exports, accounting for over two billion dollars per year in revenue to the kingdom’s economy. Thailand’s capital, Bangkok, is home to a constant flow of international gem trader’s selling everything from fine Amethyst to Zircon. Eighty percent of the world’s entire ruby and sapphire production passes through the hands of Thailand’s expert gem cutters and jewelry designers. Silvershake.com, with its team of seasoned gem buyers, is therefore in prime position to select the 'Crème de la crème' of these jewels direct from the industries markets. Our Dream Your Reality When we established Silvershake.com back in 2001, our prime motivation was to be the best on-line source of sterling silver jewelry, and to offer it at prices most people could only dream of: Hence our motto ‘Pricing Reality’. Most people are unaware that an item of jewelry, on its way westward from the east, will have its price driven up by sometimes as much as 1000% more. In cutting these middle-men out of the picture and shipping to you directly we can offer you premium sterling silver designs adorned with the very best quality in gemstones that most of our competitors in the west cannot compete with: This is Silvershake's 'Pricing Reality'. Freedom Of Choice Working in conjunction with our designers and their teams of skilled craftspeople on a daily basis, we are continuously updating our sterling silver jewelry with up to 1,000 new stylish designs added every month. We pay special attention to world fashion trends and most importantly our customer’s demands. Our goal is simple: Offer in-trend, high quality, finely finished sterling silver jewelry for realistic prices, while maintaining 100% customer satisfaction. Silvershake.com Community Care We believe that the key to running a successful on-line business is professional customer care. From the moment you visit Silvershake.com our customer support team dedicates itself to your needs, resting at your entire disposal throughout and beyond the shopping process. We provide you with the securest possible payment methods endorsed by officially recognized companies such as Authorize.net, SquareTrade, Thawte and more.

Security and Privacy Right up to the last minute, Sivershake.com customers are accompanied by the independent consumer protection of official Internet protocol organizations: The Authorize.net organization protects all your credit card information, the ‘Thawte’ organization constantly monitors the overall customer security of Silvershake.com, and issues us with Secure Socket Layer (SSL) certification. We also have additional certification from BizRate.com, SquareTrade, Shopping.com and the Better Business Bureau. Additionally, SilverShake.com’s own internal management team keeps all its customer information in a secure database that can only be viewed by authorized personnel. 30-Day Return Policy Our products undergo stringent quality control, however some rare instances do occur when a SilverShake.com customer is dissatisfied. In these exceptional cases we allow the customer to return their purchase within a 30-day period of receiving the order so that they can be refunded, exchange or bank and credit the original purchase amount for a later purchase.

CONTACT US

At SilverShake.com our customers come first. We would love to receive your suggestions and hear about your buying experiences with us, whether they are good or bad.

If for some reason you feel unsatisfied with our products or if you have any concerns regarding your transaction, please do not hesitate to contact us at CustomerSupport@SilverShake.com


Company Physical Address:
8108 Woodvale Road
Fort Worth, Texas 76135-4432
Phone#: 817-238-8868
(We can only process order online.)

Company Mailing Address:
P.O.Box 162928
Fort Worth, Texas 76161


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